Terms & Conditions
Who we are and how to contact us
The Administrator is committed to the accuracy, truth and completeness of the data provided on this website regarding the Administrator’s identity and the capabilities and services provided through the website. The Administrator, acting in good faith, is not responsible for and is not bound by electronic data entries commonly made by error / omission and is entitled to correct them whenever informed of their existence.
All content on the website, including distinctive titles, trademarks, images, graphics, photographs, designs, texts, etc. are the intellectual property of the Administrator and protected under the relevant provisions of Greek law, European legislation and international conventions or are the intellectual property of third parties for which the Administrator has received license. Any duplication, transfer or creation of derivative work which is based on this content or is misleading the public about the true provider of the website is prohibited. Reproduction, re-publishing, uploading, communication, dissemination or transmission or any other use of the content in any manner or medium for commercial or other purposes is permitted only upon prior written consent of the Administrator or any other copyright holder.
The user agrees and commits to using the information, data and transaction capabilities through the website for the purposes of making a lawful reservation request and advance deposit, in good faith and according to business ethics. Specifically, the user shall refrain from: (a) sending or transmitting by other means any content that is unlawful, offensive or damaging to the Administrator or any third party or affects the data confidentiality or privacy of any person; (b) sending or transmitting by other means any content that is offensive to morality, social values, childhood etc.; (c) sending or transmitting by other means any content that the user has no right to transmit in accordance with the law; (d) sending or transmitting by other means any material that contains viruses or any type of computer code, files or programs designed to damage software or other computer hardware; (e) harassing third parties in any way; (f) collecting or storing other users’ data.
The links that you may find on the Administrator website may sometimes redirect the user to third-party websites. These associated websites are not under the Administrator’s control and we shall be not held liable for any content that may be included on such websites. The Administrator cites these links on its website only to facilitate its use or to provide additional information to users. The use of the associated websites is not mandatory; in case you are not sure about the security of these websites we advise you to not visit or to not continue visiting them.
If you make the payment via PayPal or Alpha Bank e-Commerce Secure Transfer Service, your credit or debit card details (card holder's name as shown on the card, card number, ccv number and expiration date) will are registered by the company "PayPal (Europe) S.à.rl et Cie, S.C.A. »based in Luxembourg, bld Royal no. 22-24, L-2449, and Alpha Bank SA, based in Athens, Stadiou str. 40, 102 52.
- Alpha Bank e-commerce
All card payments are processed through Alpha Bank's "Alpha e-Commerce" online payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key. All card payments are processed through Alpha Bank's "Alpha e-Commerce" online payment platform and uses TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches its designated recipient, who can decode it using the appropriate key. For more information on security protocols and best practices adopted by Alpha Bank, please visit the Bank's website.
Payment through Alpha Bank e-commerce can be made by credit, debit and prepaid cards from Visa, Mastercard, Maestro, American Express, Diners, Discover and using Masterpass online wallet.
The Administrator does not receive any payment information except that the payment has been successfully completed.
PayPal payment is done in a secure environment and under the strict terms of the PayPal Company, which ensures the confidentiality and confidentiality of your information. We will only ask you for your email address so that we can send PayPal your receipt for payment online.
- Cancellation Policy
If you cancel your reservation 14 calendar days before your due date of arrival, you will be refunded the full amount of the advance payment made to us, excluding bank transfer fees and charges. The bank costs and fees on returning the deposit to your account are borne by you.
In the event of cancellation of the booking within a shorter period than the aforementioned deadline, the deposit will not be refunded.